FAQs

What size should I order?

We recommend starting with your usual jean size. If you’re between sizes, go up for comfort — all our fits include a small amount of stretch for ease of movement. You can also visit our Find Your Fit page for a full breakdown of each style.

Where are your jeans made?

All our denim is cut, stitched and finished in a specialist facility in Istanbul, Turkey. Every detail — from pocket shape to wash — is handled by people who take pride in getting it right.

What’s your return policy?

We offer free UK returns on all unworn items within 14 days of delivery. Simply email us with your order number and we’ll send you a return label.

Outside the UK? Drop us a note — we’ll guide you through it.

Can I speak to someone about fit or styling?

Yes — and you won’t get a bot.

Email us at info@vingtquatre.co with your questions, or reach out via our contact page. We’re always happy to help.

How long does delivery take?

We use a tracked 24-hour delivery service as standard. You’ll receive a tracking link once your order has been dispatched.

Orders placed before 2pm (Monday to Friday) are processed and dispatched the same day.

How should I wash my jeans?

Less is more.

We recommend washing your jeans inside out on a cold setting, only when needed. Avoid tumble drying — instead, reshape and hang them to air dry.

The less you wash, the better they’ll wear.